7 tips for moving from diversity to inclusion

7 tips for moving from diversity to inclusion

  By Katlego Mashishi, MD at Idea Engineers   While we have made some slow progress towards ‘diversity’—which is mandated through black economic empowerment codes and employment equity laws—most businesses still have some work to do on the ‘inclusion’ side....
Chatbots, improving the future of customer service

Chatbots, improving the future of customer service

By Farouk Limalia, Senior Consultant at Linqit   According to the Pwc Artificial Intelligence Study, by 2025, 95% of customer interactions will be powered by Artificial Intelligence (AI). In the customer service arena, the combination of AI, the company’s...
10 pieces of practical advice for business leaders

10 pieces of practical advice for business leaders

  By Seshnie Naidoo, Chief Financial Officer, Logicalis   Ways to spend your leftover B-BBEE budget Give an interest free loan to a small enterprise. These loans are usually for a period that stretches over a few years and it will not only contribute to your...