Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us.
We function as a full stakeholder to business, offering a consulting-led approach with an integrated portfolio of technology led solutions that encompass the entire Enterprise value chain. Our Customer-centric Engagement Model defines how we do engage with you, offering specialized services and solutions that meet the distinct needs of your business.
We build bespoke teams around your domain and technology requirements drawn from our talent pool of over 453,540 global professionals including 36.4% women from 147 nationalities. Our domain expertise has been built upon decades of experience working across industries and this knowledge underpins our suite of solutions.
Our organization structure is domain led and empowered to help provide Customers a single window to industry specific solutions. Agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our Customers. This is coupled with a unique Global Network Delivery Model™ (GNDM™), spanning 40 global locations, that is today recognized as the benchmark of excellence in technology deployment.
We have made significant investments in Digital platforms and products spanning Technology Products, Horizontal Platforms and Products, Vertical Platforms and Products.
Our clients across the world have achieved significant business results using our world-class solutions and have recognized us for their efforts: We have been ranked number one for customer satisfaction in Europe’s largest survey of service provider performance. Conducted across 13 countries in Europe by Whitelane Research. This is the third consecutive year that we have topped the customer satisfaction ranking for the IT services industry, with TCS also being rated number one across all nine individual key performance indicators (KPIs).
We operate on a global scale, with diverse talent base of over 453,540 associates (including subsidiaries) representing 147 nationalities, across 46 countries as of 30-Sep-2020. We are one of the largest employers of women with 36.4% women employees.
We have been recognized as a Global Top Employer by the Top Employers Institute – one of eight organizations worldwide to have achieved this status. In its assessment of 1,072 companies worldwide in 2016, the Top Employers Institute rated TCS as an exceptional performer across nine core Human Resources (HR) areas: talent strategy, workforce planning, on-boarding, learning and development, performance management, leadership development, career and succession management, compensation and benefits and company culture.
Today, we are building a hyper-connected organization using internal social platforms to ensure extensive collaboration and engagement among our employees. This acts as a critical driver of competitive advantage among the 82% digital natives in our employee base. Our ability to provide holistic long term careers based on continuous learning driven by our anytime, anywhere, any device digital learning ecosystem helps us attract and develop the best talent. Our ability to create an ‘experience’ for our employees have helped us consistently have the highest retention rates in our industry globally. Learn more about careers and opportunities at TCS.