How to get on the cutting edge of marketing campaigns

How to get on the cutting edge of marketing campaigns

By Koketso Mamabolo   Lebo Lion’s key motivator is the “why” of everything. She wants to understand the “why” so she can chart the path forward. “I believe this is what has catapulted my speaking career and put me on international stages, boardrooms and...
Chatbots, improving the future of customer service

Chatbots, improving the future of customer service

By Farouk Limalia, Senior Consultant at Linqit   According to the Pwc Artificial Intelligence Study, by 2025, 95% of customer interactions will be powered by Artificial Intelligence (AI). In the customer service arena, the combination of AI, the company’s...
4 reasons why digital transformation matters

4 reasons why digital transformation matters

  By Mark Tomlinson, Chief Innovation Officer, Hoorah Digital   Let’s be frank – South Africa’s economy is struggling, businesses have had a tough couple of years and youth unemployment is one of the biggest challenges of our time. Our focus must be on...
Cybercrime in Focus: How to avoid Cyber Fraud

Cybercrime in Focus: How to avoid Cyber Fraud

By Charndré Emma Kippie   International Fraud Awareness Week takes place between 15-21 November annually. This commemoration encourages organisations, businesses and individuals to proactively take the necessary precautions to minimise the devastating impact of...