By Coach Sonja Shear Most business owners start their businesses for the same reason. They have a passion for something they want to do, which drives them to come up with an idea and take action. This passion is powerful. It gets the owner to take the...
By Farouk Limalia, Senior Consultant at Linqit According to the Pwc Artificial Intelligence Study, by 2025, 95% of customer interactions will be powered by Artificial Intelligence (AI). In the customer service arena, the combination of AI, the company’s...
By Gomotsegang Motswatswe It’s not enough that businesses simply be focused on the bottom line without regard for the communities and people that surround them and contribute towards their success. For Lianne Williams, the Marketing Director at Vuma, ‘doing...
By Mark Tomlinson, Chief Innovation Officer, Hoorah Digital Let’s be frank – South Africa’s economy is struggling, businesses have had a tough couple of years and youth unemployment is one of the biggest challenges of our time. Our focus must be on...
By Mpho Hlefana, Group Marketing Manager at Decision Inc. Accenture surveyed more than 25,000 customers across 22 countries and found consumers have changed their buying habits and preferences, altering the power dynamic between brands and people completely....
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