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Top sectors for women entrepreneurs – Business support services

Written by Staff Writer

July 2, 2019

The number of women entrepreneurs has grown significantly in recent years, breaking down barriers and entering previously male-dominated sectors. In this five-part series, we’ll take a look at the industries with the greatest growth and value-adding potential for women entrepreneurs in South Africa.


Business Support Services

The Business Support Services (BSS) sector provides a multitude of diverse opportunities for entrepreneurial endeavours.

Yashmita Bhana
Managing Director, Nihka Consulting

“Work-life design” is how businesswoman Yashmita Bhana describes what it takes to be a successful business woman and mother to three children. Nihka Consulting manages projects in excess of R300-million in a highly complex environment, making work-life design an everyday reality for Bhana.

Nihka Consulting was founded as a Black Women-Owned enterprise. The company provides focused business improvement strategies through customised services and multifaceted expertise and is recognised as a leading ICT solutions, business-consulting firm in South Africa.

Renee Keeble
Founder & MD, SA Commercial

Founder and Managing Director of award-winning SA Commercial, Renee Keeble is a leader in the BSS industry. SA Commercial is an outsource contact centre and business processing operation founded in 2007.

The company focuses on improving customer experience by means of strong customer engagement programmes, including back-office processing and telephony capabilities. Keeble started the company with her personal savings and within six months it had expanded significantly, and was awarded the accolade of ‘Best Outsource Contact Centre’ in 2013.

Book your spot in Top Women Leaders to appear alongside thought-provoking articles and pieces that promote gender parity? Get in touch with the Top Women team on 0860 009 590 or email marketing@topwomen.co.za to find out more.

This blog is the first in a five-part series. The next sector we will be looking at is tourism.

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