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Assisting staff in 2023: HR strategies to combat tech fatigue

Written by Editor

July 5, 2023

By Editorial

What is tech fatigue?


Tech fatigue otherwise known as digital fatigue or tech exhaustion, known as Zoom fatigue since the pandemic, can be described as a state of mental exhaustion and disengagement that occurs to workers who use several tech tools and applications like AI-text-video-generators and communication tools simultaneously.

Technology fatigue also occurs when spending too much time on screen.

Given the number of digital tools, platforms, and devices the current worker needs to perform duties, this condition is prevalent in today’s workplace.

What are the common symptoms of tech fatigue?

  • Low mood
  • Irritability
  • Decreased energy levels especially when waking up in the morning
  • Lack of motivation 
  • Difficulty concentrating and falling asleep
  • Frequent headaches or migraines

How can HR aid staff in combating tech fatigue?

 

1) Begin by assessing your company’s work culture

Balance productivity with employee well-being, as long hours and excessive use of digital tools can neglect mental health. Juggling various platforms like Zoom, Skype, emails, and messaging apps leads to fatigue, stress, and burnout. Create an environment that recognises tech fatigue’s impact and prioritises employee well-being.

2) Acknowledge the requirements of remote employees

With a substantial number of employees working remotely, understand their challenges in combating tech fatigue. Implement strategies like no-meeting days to address Zoom fatigue and maintain work-life balance.

3) Ensure that technology promotes employee engagement

When used appropriately, it boosts productivity by minimising repetitive tasks and speeding up operations. However, outdated, or confusing technology and intrusive surveillance software can hinder engagement. HR should ensure efficient technology that supports tasks without hindering engagement.

 

4) Provide adequate training

Offer training to help employees effectively use technology, especially when introducing new systems. Explain the purpose and benefits, seek feedback, and ensure employees feel supported in adopting new tools.

 

5) Regularly review your tech stack

Periodically assess tools to identify major causes of fatigue. For example, when your sales team lacks the necessary tools, it hinders their ability to effectively close deals and achieve higher sales numbers. Eliminate redundant tools or excessive communication channels that overwhelm employees. To enhance productivity, minimise distractions, such as sending multiple emails.

While technology brings benefits, its increased adoption can lead to stress and burnout. HR must address tech fatigue by prioritising well-being, promoting effective technology usage, understanding remote workers’ needs, conducting regular audits, and providing sufficient training.

Enjoy the 2nd edition of Top HR Leaders:

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